Rules & Policies

RESERVATIONS

You must be at least 21 years of age to book a cabin or lodge with 1st Choice Cabin Rentals. Persons of the rental age or older are not permitted to make reservations on behalf of younger guests- including, but not limited to parents booking for under age children and acquaintances 21 years or older booking for under aged guests. Renter must be present at the cabin or lodge for the reserved dates. NO HOUSE PARTIES ALLOWED. All cabins are NON-SMOKING and will result in a fine of $250 if it is found that the cabin has been smoked in. Rates are subject to change at any time. Half (50%) of the payment is due at the time of booking. We accept Visa, MasterCard, American Express, and Discover. The remaining balance is deducted from the credit card on file ONE week before the time of arrival. 

CHECK-IN/ CHECK-OUT

All reservations must be paid in full prior to arrival. If your credit card is declined and we cannot contact you, your reservation may be cancelled, and all money forfeited. Check-in begins at 3:00 PM. We require you to check-in at 1st Choice Cabin Rentals & General Store located at 104 E. Canal Street, Nelsonville, OH 45764. Please inform us ahead of time if you will be arriving past 8:00 PM Monday-Saturday or past 5:00 PM Sunday. Upon arrival to your cabin, please inspect the cabin and report any problems within 2 hours. Check-out is 11:00 AM. On the day of check out, we ask that you return the key(s) to 1st Choice Cabin Rentals & General Store located at 104 E. Canal Street, Nelsonville, OH 45764. Unless notified prior to stay, we are unable to accommodate early check-ins and late check-outs. Check-in and check-out times are strictly enforced to ensure adequate cleaning time for other incoming guests. Late check-outs will result in a $100 per hour fee for each guest who overstays without permission.

CHECK-OUT PROCEDURE

All doors and windows must be locked at the time of departure. We ask that you return the key(s) to 1st Choice Cabin Rentals & General Store located at 104 E. Canal Street, Nelsonville, OH 45764. Failure to return ALL keys will result in a $50 additional fee. All dishes, pots, pans, silverware, and kitchen utensils must be placed in the dishwasher and cleaned or handwashed prior to departure. The stove, oven, and refrigerator should be left cleaned and free of food. All trash needs to be placed in garbage bags inside trash cans. Place all used bed sheets and dirty towels on the bedroom or bathroom floor. Please respect the environment and do not leave cans or bottles on the property. If excessive cleaning is necessary, an additional $100 will be charged to the credit card on file. 

OCCUPANCY

All our rates are based on a two-person occupancy. For the cabins or lodges that allow for more guests, an additional charge of $25 per night will be made for adults, while children (under age 5) are free. We ask that you limit the number of guests to the maximum occupancy of the cabin and to the number of paid guests included in your reservation. All persons, including children, are counted toward the maximum occupancy of a cabin or lodge. If extra guests are found, you will be charged for any additional guests not registered and you may be asked to leave without refund should you exceed the maximum occupancy of the cabin. If more beds are slept in then paid guests, you will be charged for the additional guests. 

RATES

Our rates are based on a two-person occupancy (excluding tax). An additional charge of $25 per night will be applied for adults and children (under age 5) are free. We require a 2-night minimum stay for weekdays/weekends and a 3-night minimum stay on holiday weekends, Christmas, Thanksgiving, and Spring Breaks. We have a 7.25% sales tax and a 6% lodging tax that is added to our rental rates.

CANCELLATIONS & REFUNDS

All cancellations prior to 14 days of scheduled stay must pay a service charge of $50. Cancellations within 14 days of scheduled stay forfeit total of the deposit. No refund will be provided for cancellations 3 days or less. No cancellations or refunds due to inclement weather. Any changes made to a reservation after processing will incur a $50 processing fee. No shows are considered cancellations. We adhere to a strict cancellation policy due to any reason. We are not responsible for mechanical failures of non-essential or luxury items, including, but not limited to Hot Tubs, Television, DVD players, Wi-Fi, Dishwasher, Washer/Dryer, Fireplaces, Air Conditioning, Jacuzzis or any other appliance that fails to operate properly during your stay. No refunds for mechanical failures out of our control. No refunds will be issued for disruptions of any utilities including, but not limited to, power outages, water outages, etc. These failures are beyond our control and no refund or rent reduction will be given. Unknown construction or road noise near our properties is beyond our control. If you experience noise during your stay, no refunds or relocation will be made. If a guest is disappointed or unsatisfied with a cabin due to differences in taste according to décor, accommodations, location, etc. and declines to stay at the cabin, this will be considered a cancellation and no rent reduction or refund will be issued. No refunds will be made in the event a person is required to vacate the premises because of disruptive conduct or failure to follow our rental guidelines and policies. 

LIABILITIES

Renter agrees to assume all responsibility for any accidents, injury or damage that may result in or about the premises, to persons or property (including those of Renter's guests), and that the Owner and its agents shall not be held liable, or responsible for such injury, accident, or damage. The Owner or agent shall not be responsible for injury or accident occurring on the property and renter agrees to hold the Owner/agent harmless from any and all claims and liability of any nature which may arise by reason of the use of these facilities. Renter assumes the risk involved with the use of the hot tub (if provided), swimming pool (if provided), pond and any all other rental facilities and agrees to save harmless and indemnify the Owner and its agents from any and all claims and liability of any nature which may arise by reason of the use of the same renter or others using the same during renters occupancy. Renter assumes responsibility of all guest during the reservation time. Renter shall be held liable for repair of all damages/misuse of the facilities. Owners will assume no responsibility for loss or damage to guest personal effects, or injury during the rental period. Upon request, guests personal items left at property will be mailed to guest at a charge of $10.00 plus shipping. Items left longer than 30 days will be discarded by owners. Upon check-out, any vehicles left on property will be towed off property and charged to credit card on file. 

PET FEES

Pets are only allowed at pet friendly cabins. Well-mannered and housebroken pets are permitted with permission only in designated cabins. An additional pet fee of $50 per pet will be added to your reservation. We require a recent vaccination record prior to any pets permitted on the premises. The maximum number of pets per cabin is 2. Pets are not allowed at the cabins or lodges without consent from management. Pets are NOT ALLOWED on any furniture or bedding. If excessive pet hair is found on furniture or bedding, a $250 cleaning charge will be added to the credit card on file. We ask that you pick up and dispose of your pet’s droppings before departure. 

PESTS

Please be aware that our cabins are in or neighbor the Hocking Hills and Wayne National Forest. The cabins and lodges are professionally treated on a regular basis. However, most of our cabins are in wooded environments and we cannot guarantee them to be free of pests, bugs, or animals. We do not give refunds for pests, bugs, or animals. If necessary, we will take appropriate measures to correct the problems. We encourage you to bring bug or wasp spray during warmer months. 

SMOKING

Our cabins and lodges are NON-SMOKING facilities. No smoking is allowed inside the cabins. Evidence of smoking inside the cabin will result in a minimum charge of $250 to the credit card on file. No exceptions. You are welcome to smoke outside or on the decks/porches. Place cigarettes in the ashtrays provided. Do not throw or put cigarettes on the ground.  

AMENITIES

Appliances, electric fireplaces, etc. can malfunction. 1st Choice Cabin Rentals cannot refund any monies for inconveniences encountered due to malfunctions of amenities where restoration was beyond our control during your stay and reserves the right to sub-contract work to be performed at the earliest date possible. We will react as quickly as possible to restore any amenity, but do not guarantee complete restoration during your stay and will not result in any refund. Loss of electricity, water or any "Act of God" is outside our control and will not result in any refund. 

DAMAGES

We reserve the right to charge your credit card for any damages or excessive cleaning, soiled dishes left in sink, cabin content in disarray from your stay. If you notice any problems upon checking in, please let us know right away to avoid any damages being charged to your account. 

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POLICIES AND PROCEDURES (pdf)

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